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Concept 2 min

Agent Teams

The org chart applied to agents.

In one sentence

Formalizing multi-agent setups as teams with defined roles, communication protocols, and a coordinator. It is the org chart applied to agents.

Before

Loose agents cooperating

What it does

Roles, protocol, and coordinator

After

Team with defined accountability

Example

The correspondence team: an extractor, a drafter, a checker, and a coordinator who assigns work and decides when to escalate. Each one has a written role, defined input and output, and criteria for when to pass things along. It works like any org chart, except the positions are filled by agents.

In practice

  • Write each agent’s role in one sentence. If it needs two, the role is unclear.
  • Define who escalates to whom and what happens when no one knows how to resolve it.
  • One coordinator only. Distributed coordination among agents leads to deadlock.

How to make it tangible

A document with each agent’s roles, inputs, outputs, and escalation criteria, serving as the org chart for the operation.

Translated from Portuguese with AI assistance.

To discuss

Is this already in place in your company? Compare with the criterion:

Done when: When each agent has a written role and no one needs to ask who does what.