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Concept 2 min

Orchestrator / Routing

The traffic manager: expensive model for difficult tasks, cheaper model for triage.

In one sentence

The component or agent that decides which agent and which model gets which task: expensive model for difficult tasks, cheaper model for triage. It’s the operation’s traffic manager.

Before

Task comes in

What it does

Routing by difficulty and cost

After

The right model for the right case

Example

A batch of 400 reports comes in. The orchestrator sends the complete ones to the cheaper model, the ones with a missing field or contradiction to the expensive model, and those for a child who left the program straight to a human.

The average cost per letter drops by half, and no one notices any difference in the outcome.

In practice

  • Start with explicit rules instead of letting a model decide. Routing is business logic.
  • Measure routing accuracy: how many tasks went to the expensive model unnecessarily.
  • Every route needs a default destination, and the human also counts as a destination.

How to make it tangible

A routing function with explicit rules: this type of case goes to this model.

Translated from Portuguese with AI assistance.

To discuss

Is this already in place in your company? Compare with the criterion:

Done when: When the average cost per task drops without measured quality dropping with it.