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Wrap-up 2 min

The Price of Each Step

What you must prove to move up

  1. 1Read only
    • · no evidence required
  2. 2Suggests
    • · baseline measured
    • · self-verification with evidence
  3. 3Acts with approval
    • · eval suite running
    • · golden dataset with hard cases
    • · human gate defined
  4. 4Acts alone
    • · 6 weeks above baseline
    • · monitoring with alerts
    • · kill switch tested
    • · named DRI
    • · rollback possible
Each step has a price in evidence. The level is per use case, never for the whole company.

The final product of this module is a delegation decision with a date attached. The test suite is the means.

When you have a baseline, evals, and monitoring, the conversation about autonomy stops being political and becomes operational:

"The agent has been above the human baseline for 6 weeks across all five criteria, with 0 LGPD incidents. Move it from level 3 to level 4 for letters in Portuguese. Keep it at level 3 for Spanish, where we still have 40 cases in the dataset."

A Cognitive Enterprise can say that sentence because it can prove what it says. A traditional company, even with agents, cannot.

Every time someone asks, "Can we trust the agent?" answer with another question: "Compared with what, measured how, and who saw the number?"

To discuss

How does this show up in your company today? What would you change first?