Opening 2 min
Opening
The difference between a chatbot and an agent, what the loop is, why the model is only the engine, and what the operation’s truly scarce resource is. No jargon.
The difference between a chatbot and an agent, what the loop is, why the model is only the engine, and what the operation’s truly scarce resource is. No jargon.
To discuss
How does this show up in your company today? What would you change first?