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Concept 2 min

AI Factory

The company as a factory: the input is context, the output is an executed decision.

In one sentence

A mental model of the company as a factory whose input is data/context and whose output is an automated decision/execution. Human work shifts from operating the line to designing, measuring, and improving the factory.

Before

Data and context

What it does

The factory: agents, gates, and measurement

After

Executed decision

humans improve the line; they don’t operate it

Example

In the letter factory, the input is the field report and the output is the approved letter. The people who used to write letters now take care of the line: they review the answer key, adjust the judge’s rubric, and investigate why costs rose on Tuesday.

Their work becomes keeping the line capable of producing good letters.

In practice

  • Design the process as a line: input, stations, output. Each station is a task.
  • Separate those who operate from those who take care of the line. If it’s the same person, the factory does not exist yet.
  • Instrument before you accelerate. Without measurement, increasing volume only multiplies defects.

How to make it tangible

Draw a process on one sheet: what comes in (data and context), what goes out (executed decision), and who takes care of the line. If it doesn’t fit that form, it is not a factory yet.

Translated from Portuguese with AI assistance.

To discuss

Is this already in place in your company? Compare with the criterion:

Done when: When the people in the process spend more time adjusting the line (prompt, answer key, rubric) than resolving cases one by one.